The art of losing a customer

by Carl Mercier

If you sent me an email in the last few months and you just received a confirmation e-mail from a company called SpamArrest, you can ignore it.

I’m trying all sorts of crazy things to once and for all solve my e-mail spam problem.  Gmail ain’t cutting it for me.  I decided to give SpamArrest a go even though I’m not a big fan of the Challenge/Response principle.

The company lost my business within 2 minutes.  They fetched mail from my inbox and sent a challenge/response to everybody who had an email sitting there… about a thousand people!  I don’t need retroactive service thank you!  I already dealt with those emails thank you.

I’m truly sorry about this.  I’m out of SpamArrest already.  Any other suggestion?