According to the American Customer Satisfaction Index (ACSI), Apple still tops the list as highest in customer satisfaction for personal computers. Apple’s customer satisfaction score reached a record 85, which was 10 points higher Dell, its closest competitor.

“We haven’t seen anything like this before, where a company scores 10 points over its nearest rival,” said Claes Fornell, the head of the American Customer Satisfaction Index (ACSI), conducted quarterly by the University of Michigan.

I personally had to contact Apple a few times and every time, they exceeded my expectations.  They know how to treat their customers.  I can’t say the same for most companies I had to contact.

Read the full story here: http://www.macrumors.com/2008/08/19/app-tops-customer-satisfaction-surveys/