Carl Mercier's blog

Macintosh computers are great.  Not only are they more stable than their PC counterpart, but they totally get out of your way.  On the Mac, things just work, as you would hope or expect they would.  All the little nifty things the Mac offers really add up.  OS X is by far the best operating [...]

According to the American Customer Satisfaction Index (ACSI), Apple still tops the list as highest in customer satisfaction for personal computers. Apple’s customer satisfaction score reached a record 85, which was 10 points higher Dell, its closest competitor. “We haven’t seen anything like this before, where a company scores 10 points over its nearest rival,” [...]